1. Our Commitment to Information Security

At Newland Fluid Power PTY LTD (NFP), we are committed to protecting the security, confidentiality and integrity of information entrusted to us.

We take reasonable and appropriate technical, organisational and physical measures to protect information from unauthorised access, misuse, interference, loss, modification or disclosure.

Our security practices are designed to reflect the nature of the information we hold and the risks associated with its collection, storage, use and transmission. We regularly review our security practices and seek to improve them as technology, threats and business requirements evolve.

2. Security of Information

Information held by NFP may be stored in electronic or physical form. Depending on the nature of the information and how it is handled, we use appropriate safeguards such as:

• access controls and authentication mechanisms;
• encryption and secure communication technologies;
• firewalls and network security controls;
• malware and antivirus protection;
• email security and filtering systems;
• security updates and system maintenance;
• monitoring and other measures designed to identify and reduce security risks; and
• physical security controls for facilities and records.

Access to information is limited to authorised personnel and service providers who require access for legitimate business purposes, subject to appropriate controls.

3. Electronic Transmission

NFP uses appropriate security measures to protect information transmitted electronically, including through our website and other electronic communication channels.

Where appropriate, encrypted connections and industry-standard transport security technologies are used to protect information while it is being transmitted.

However, no method of electronic transmission or storage can be guaranteed to be completely secure. Information transmitted over the internet is therefore provided at the sender’s risk, although NFP takes reasonable steps to minimise associated security risks.

4. Payment Information

NFP does not store customers’ credit card details or banking information on our own systems.

Where online payments are available, payment information is processed through the relevant payment service provider. Payment information may therefore be subject to the security and privacy practices of that provider.

5. Personnel and Access Controls

NFP takes reasonable steps to ensure that personnel who have access to information understand their responsibilities regarding information security and confidentiality.

Access to systems and information is managed according to business requirements, with access limited where reasonably practicable to the information required for a person’s role.

6. Third-Party Service Providers

NFP may use trusted third-party service providers to support the operation of our business, website, communications, information technology and other services.

Where a third party handles information on our behalf, NFP takes reasonable steps to consider the security practices and risks associated with that service and, where appropriate, requires appropriate security and confidentiality protections.

7. Physical Security

NFP takes reasonable measures to protect physical records, equipment and facilities from unauthorised access, loss, damage or theft.

Physical information and equipment are handled and disposed of in a manner appropriate to the sensitivity of the information and the circumstances.

8. Security Incidents and Data Breaches

NFP maintains processes for responding to suspected or actual security incidents involving information.

Where a security incident occurs, we take reasonable steps to assess and contain the incident, reduce potential harm, investigate its circumstances and implement appropriate remedial measures.

Where applicable, NFP will comply with its obligations under Australian privacy and data-breach laws, including applicable requirements of the Notifiable Data Breaches scheme.

9. Business Continuity and Recovery

NFP takes reasonable measures to protect the availability and integrity of important business information and systems.

Where appropriate, this includes maintaining backup, recovery and business continuity measures designed to assist in recovering from system failures, security incidents and other disruptive events.

10. Continuous Improvement

Information security is an ongoing responsibility. NFP periodically reviews its security practices and controls and may update them in response to changes in technology, emerging threats, identified risks, regulatory requirements and business operations.

Specific security measures may change over time and may not always be publicly disclosed where disclosure could compromise the effectiveness of those measures.

11. Questions About Information Security

If you have a question or concern regarding the security of information held by NFP, please contact us using the contact details provided on our website.

This Information Security Policy should be read together with NFP’s Privacy Policy, which explains how we collect, use, disclose and otherwise handle personal information.

Policy review: This policy will be reviewed periodically to ensure that it remains appropriate for NFP’s operations, technology environment and applicable legal and regulatory requirements.

AUGUST 2026